You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Skip to content
Contact Us
Menu
Contact Us
Home
>
Workout Companions
>
Troubleshooting
Troubleshooting
Articles
How do I delete/reinstall the app?
I'm having trouble logging in with my Apple ID
Why am I getting 0 calories?
Why are my workouts gone after deleteing and reinstalling the app?
Why aren't I getting email workout summaries?
Why does the app have trouble reading my heart rate?
Why does the Workout Companion app quit when starting another app on my watch?
Why don't I see the app on my Apple Watch?
Why don't my watch's calories match my studio display?
Why don't my zones match my studio display?
Why is the app is not recognizing that I'm a premium subscriber?