You do not need to follow these in chronological order. If one of them solves the issue for you, you do not need to perform the others. If you are still having trouble after trying each of them, please contact us at [email protected] so we can further assist.

How to solve Apple ID issues

1. Make sure you are up-to-date with the latest iOS and WatchOS versions
2. Open Settings on your phone > click your Name/Apple ID at the top of the page > click 'Name, Phone Numbers, Email' > make sure your email address is listed under 'Reachable At'

3. ​Open Settings on your iPhone > click your Name/Apple ID at the top of the page > click 'Password & Security' > Turn on Two-Factor Authentication

4. Make sure your Apple ID has been verified

5. Open Settings on your Apple Watch > scroll down to select 'Passcode' > set a passcode (you will only need to enter this once a day, not every time you use your watch)

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