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Home > Workout Companions > Troubleshooting > How do I delete/reinstall the app?
How do I delete/reinstall the app?
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How to delete the app

  1. Find the app on your phone

  2. Hard press on the app until you see 'Rearrange Apps'

  3. Click 'Rearrange Apps' and then click the 'x' button to delete the app. We recommend selecting 'Save Health Data' when prompted.

  4. Find the app on your Apple Watch

  5. Swipe until you see the delete button then press delete
    (hard press on icon in 'grid mode' to switch to 'list mode')

  6. Open 'Settings' on your iPhone

  7. Click on your Apple ID at the top

  8. Click 'Password & Security'

  9. Tap 'Apps Using Your Apple ID'

  10. Find the app then swipe to delete

 

How to reinstall the app

Navigate to the App Store on your iPhone and re install the app. If the app does not appear on your watch after re-installing the phone app, please confirm you're running the latest WatchOS

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